Simplify your operations with outsourcing.
Our turnkey Optimize outsourcing program brings everything you need for a world-class ITM and ATM program,
with fixed, predictable costs, and zero headaches.
Our turnkey Optimize outsourcing program brings everything you need for a world-class ITM and ATM program,
with fixed, predictable costs, and zero headaches.
While your customers take ATMs for granted, owning a fleet of ATMs is a complex endeavor. Whether it’s managing cash, fixing broken parts, tracking down customer transactions or upgrading software, ATMs occupy much of your staff’s time. The Optimize outsourcing program will eliminate the need to allocate staff time to your ATMs. We provide your customers with a superior level of service at a fraction of the cost – and time – of operating an in-house operation.
For most customers, we purchase and manage your existing ATMs. If you prefer to retain ownership, we can take over the management and maintenance of your ATM fleet. Either way, Optimize gives you predictable costs, as all other services are rolled into a managed service fee.
We monitor your ATMs and dispatch technicians when necessary to ensure maximum uptime. Usage reports for your ATM fleet can be delivered per a schedule
You get 100% of all surcharge revenue and most of the interchange revenue back.
We keep up with the latest technology and requirements. Whether it’s Windows 10 updates, chip cards, or new encryption standards, your terminals will be using the latest technology, for your customer’s experience, and your security.
We manage the setup, authorization, processing, and settlement of ATM transactions through our preferred ATM driving solutions.
When your Optimize agreement includes managed cash replenishment, we handle cash forecasting, ordering and scheduled/off route replenishment.
Our technical team is second to none. We provide full operational support and repair of terminals, including replacing supplies such as receipt paper, printer heads, compliance stickers, and more.
We provide you with the metrics to measure our performance – because that’s how we measure our own performance!
We operate the ATMs — whether you’ve chosen to retain ownership or not — so we provide customer support, filing, and verification for all Reg. E claims and other regulatory burdens.
Our friendly staff is ready to assist you with any questions or issues you may be dealing with.
